Moving Your OfficeMate Database From One Server to Another Server Insurance Claim Rejection Notice for Loop 2000B, Segment SBR09 in OfficeMate (Version 8 and below). The HL7 interface may create the guarantor in OfficeMate, if the sending. Opening OfficeMate/ExamWRITER. Ask your staff to perform day-to-day activities on the workstation to ensure all of your mission critical tasks can be completed without a hitch. On the PC that needs to have its Omate32. RESOLUTION: Since the patient's payment was declined, start by reversing the patient's payment, which will reinstate their balance. The following topics give you an overview to help you get started with ExamWRITER: ExamWRITER Overview OfficeMate and ExamWRITER System Requirements The following sections explain the system terminology, describe the minimum software, hardware, and network specifications, and illustrate the implementation methods required by OfficeMate ® /ExamWRITER ®: Taking The First Step. For more information ab out installing Offi ceMate Server, go to “Installing OfficeMate Server” on page 2. Before proceeding any further, read Understanding Security. Streamline the eye care experience with Eyefinity’s integrated online scheduler that allows patients to book their appointments 24/7. 3 Eyefinity supports OfficeMate/ExamWRITER 15. Deselect templates that you do not want to add to your ExamWRITER template. ini file (located in C:Windows (version 15. Select Change Posting Date. This page catalogs the enhancements, fixes, and known issues included in the OfficeMate/ExamWRITER 15. Using a Dymo LabelWriter 450 or 550 with OfficeMate. Due to ExamWRITER performance improvements, Task Manager now opens more quickly than before when you use ExamWRITER in a large multilocation environment. This article relates to the ExamWRITER provider and patient portals and secure messaging platform required to participate in MIPS in 2019 and beyond. com. Resolution: Compare the details in the Omate32. In those situations, simply ending the process through the Windows Task Manager will allow the program to launch. As a developer of certified electronic health record (EHR) products, Eyefinity is required to keep its Clinical Data Architecture (CDA) files up-to-date with regulatory changes. RESOLUTION: Open OfficeMate and click the Reports icon in the upper, icon toolbar. For complete instructions, go to Upgrading OfficeMate/ExamWRITER for Existing Users. 0. Taking The First Step Running the pre-install checker is easy: Close OfficeMate/ExamWRITER on your server and workstations. The Posting Date window opens. 1. Conquering the Digital Age. No, there is no way to "merge" the two records if you entered a patient record into OfficeMate twice. Follow the link below to download the installer and review the installation instructions. If you submit claims using print or print image or use an electronic claim vendor other than TriZetto (formerly Gateway EDI), you must install version 8. Using a Dymo LabelWriter 450 or 550 with OfficeMate. Select a provider from the list or create a new one. You can use the Quick List to view and access patient demographic and exam information. Click the Save/Exit button. DESCRIPTION: How to schedule resource Exceptions in the Appointment Scheduler in OfficeMate version 9 and newer. Two-day working session at your office to address your needs. OfficeMate & ExamWRITER; AcuityLogic; eWebExtra; SUPPORT; Community; Help Center; Contact Us; FAQ; Calendar of Events; REGULATORY; MIPS; ICD-10; 21st. I have been using Officemate / examwriter v11. Installing the Equipment Interface. The Eyefinity ABB Catalog Importer requires OfficeMate/ExamWRITER 12 or later. To modify or add provider information. This section describes the enhancements, fixes, and known issues in the latest OfficeMate/ExamWRITER release. 0Attention! Your ePaper is waiting for publication! By publishing your document, the content will be optimally indexed by Google via AI and sorted into the right category for over 500 million ePaper readers on YUMPU. Download the patch [click here to download] and save it to the OfficeMate Updates folder on your network. Install the OfficeMate_Server. Populating the Taxonomy Code with the ZZ Qualifier on CMS 1500 Paper Forms in OfficeMate Version 8. , firewalls, antivirus) that may prevent OfficeMate/ExamWRITER from functioning. Select the Server from the Available Servers drop-down menu. OfficeMate is now pointing to a blank database, therefore the business name will display. Streamline the eye care experience with Eyefinity’s integrated online scheduler that allows patients to book their appointments 24/7. Heavy duty clip offers extra capacity. 0 or below) or C:ProgramDataEyefinityOfficeMateSettings (version 15. Eyefinity Support. If you upgraded to ExamWRITER 8. OR. printer ink and toner. If you have additional questions about installing the Synemed EyeScape software, contact Synemed at 800. Claim Rejection "Loop 2330B, Segment REF – EI is not a Valid Qualifier" In OfficeMate. If you are using ExamWRITER alone or with OfficeMate version 12 and below, download the EW_OptosSyncPatID. 3. Select Ophthalmic Lenses from the Product Type drop-down menu. Eyefinity Support. You cannot turn off your UAC setting just for OfficeMate/ExamWRITER, though. To learn more about how to use the new features, see the following topics. HomeOpen ExamWRITER. Reversing, Correcting, and Deleting Payments in OfficeMate. Select Business Names from the list of options. 5 Devices that rely on the Zeiss FORUM, Occulus. If the issue persists,. Insurance Claim Rejection Notice for Loop 2000B, Segment SBR09 in OfficeMate (Version 8 and below). Welcome to The OfficeMate ® & ExamWRITER ® Education and Conference Cloud. Select the Server from the Available Servers drop-down menu. 3. 3 and later is supported on Windows 11. Learn How Looking for a solution that makes updates easy? Learn about automatic security and regulatory software updates in our cloud-based software. Setting the Color Default If images or documents frequently need to be scanned in color, setting the default scan format to color may be useful and save the time required to select the color format each time you scan an image or document into OfficeMate/ExamWRITER. Click to open the Utilities folder. Number of Views 311. Populating the Taxonomy Code with the ZZ Qualifier on CMS 1500 Paper Forms in OfficeMate Version 8. Updating to the Current Release/Version of OfficeMate/ExamWRITER. , so that you can properly network your Humphrey Field Analyzer and interface with Eyefinity EHR. 2 and newer, the login screen (LoginDotNet. Opening OfficeMate CMS Claims with the Open HCFA Utility Number of Views 258 Unable to Run Sales Tax Register Report Since Upgrading to OfficeMate Version 12. Refer to Article 000022345 - Updating to the Current Release/Version of OfficeMate/ExamWRITER for detailed instructions outlining how to upgrade. If you create a Lab/Rx Order or create an exam in ExamWRITER, charges for those exam procedures and/or material items (frames,. Determining What Version of Microsoft SQL Server is Being Used. The following new telehealth procedure codes have been added to OfficeMate/ExamWRITER: G2010: Remote eval of rec video or images sub by est pat; 99446: Interprof. Click the Provider/Staff tab. 5 Devices that rely on the Zeiss FORUM, Occulus. 2 and my in house server ,which is only 3 years old , is failing. 0. The topics below outline the stages of the installation process. To download the latest version of OfficeMate, refer to Article 000022345 - Updating to the Current Release/Version of OfficeMate/ExamWRITER. Topics include the following: Note: OfficeMate/ExamWRITER 12 includes a fix to prevent exam data loss; however, upgrading to OfficeMate/ExamWRITER 12 will not restore previously missing exam data. This section describes the enhancements, fixes, and known issues in the latest OfficeMate/ExamWRITER release. Updating to the Current Release/Version of OfficeMate/ExamWRITER. If you are running out of disk space on your computer or server, consider moving your databases. 15. Updating to the Current Release/Version of OfficeMate/ExamWRITER. 1, or Windows 10. 25 (skipping 8. DESCRIPTION: Users are unable to install or log in to OfficeMate/ExamWRITER on a Windows 8 or Windows 10 Workstation due to a "Wait for OM Server Install-ERROR" that displays at login or during Installation. ; Click the Int. HomeDouble-click the OfficeMate or ExamWRITER icon on your desktop. In some cases, the AMA added new codes and retired others. Background: Microsoft always urges all Windows users to upgrade to their latest operating system. You can adjust your 15-inch monitor to a screen. competitors (pricing) Eyefinity OfficeMate is about the same cost as the industry average. OfficeMate/ExamWRITER. OfficeMate is the industry's most trusted and widely used practice management software (PMS). Using your SQL Server installation media, upgrade the SQL instance that was installed by the OfficeMate Server install to the SQL Server edition and version that is running on the current production server. Updating to the Current Release/Version of OfficeMate/ExamWRITER. 1. 8. As security, regulatory, and technology standards have evolved, we’ve maintained OfficeMate and ExamWRITER’s compliance, while expanding into new practice technology. Marketing tab. Preparing to Install OfficeMate/ExamWRITER Downloading OfficeMate/ExamWRITER The training videos below will help you understand how to use OfficeMate/ExamWRITER. Older versions of OfficeMate/ExamWRITER will not autocode exams with the latest ICD-10 codes. Claim Rejection "Loop 2330B, Segment REF – EI is not a Valid Qualifier" In OfficeMate. With the start of a new year I am looking forward to deploying a new EHR. OfficeMate / ExamWRITER, Eyefinity Practice Management (EPM), Delta or COS, Acuity Logic. Insurance Claim Rejection Notice for Loop 2000B, Segment SBR09 in OfficeMate (Version 8 and below). If the search results do not display automatically, click the magnifying glass. 3. This section tells you how to maintain resources, including how. To modify or add provider information. Select the OM Change INI utility. 0. The following topics describe how to map your network drives. From the ExamWRITER Control Center, look up a patient (enter patient name and click F2 Find). Select. Click on the Insurance tab. Dr. 3 SP4 (or newer, current version if available) as the issue was resolved in OfficeMate/ExamWRITER version 12. Right-click the OfficeMate icon and select Run as administrator. 3. All OfficeMate/ExamWRITER versions (ACCESS or SQL) Disk storage is becoming increasingly inexpensive. The search criteria field appears on the right side of the window. Note: Deleting the eDocument type associated with an existing eDocument will also remove the electronic document link to that document. From the drop-down list, select the prescription template each New Jersey. OfficeMate Features. Set Up Equipment Streamline lab orders, credit card processing, & communications. To assign a prescription printing template to a practice location. 0 through 12. exe. 4. DESCRIPTION: How to record Bounced Checks, charge patients for Bank Charges, and record replacement payments in OfficeMate. Replicate the OfficeMate/ExamWRITER version as described above. If your ExamWRITER Humphrey Matrix equipment interface is not working in a Windows 7 64-bit environment, AND you have an old version of the OM Matrix Gateway program, you may need to update your OM Matrix Gateway program. If you are using OfficeMate v7-v8, go to this KB article to download the OfficeMate Utilities that are compatible with your version. To print patient's last exam date on recall correspondences, follow the instructions below: 1. OfficeMate/ExamWRITER 15. 1 Installing & Activating for Existing Users Using an Access Database Eyefinity's optometric software helps practices elevate patient care with trusted, adaptable technology that simplifies workflows for practices of all sizes. Connected to the computer through a mapped network drive . NOTE: Carrier Name is the only Required field. ; Select Patient Search [MU]. Insurance Claim Rejection Notice for Loop 2000B, Segment SBR09 in OfficeMate (Version 8 and below). 5 Devices that rely on the Zeiss FORUM, Occulus. Select the Database from the Available Databases list. Select an item in the Entry Field Name box. Click the magnifying glass icon in the Windows taskbar and search for OfficeMate or ExamWRITER. Determining What Version of Microsoft SQL Server is Being Used. 0 and used the Updated ExamWRITER Templates Utility to import some or all of the 47 available new templates, you may experience the following issue: If you are using a template that has a 92015 procedure code recorded in it to create an exam and you attempt to post the charges from the exam on a. OfficeMate; OfficeMate Administration doesn't open when I click the Admin icon in OfficeMate. Install the OfficeMate_Server. Finally we facilitate the setup of your ophthalmic equipment directly with Eyefinity. Ensure that you have backed up your data and click Yes. OfficeMate and ExamWRITER Our first-generation server-based practice management and EHR software. OfficeMate/ExamWRITER. This section includes the following videos: Setting Up ExamWRITER Videos; For product support, check out the Support Community. Community. The choice is yours. 4. 1. 4 The NAVIS-EX integration for Eyefinity EHR is available only when OfficeMate is the practice management system. Click New Referral. 877. Eyefinity has certified OfficeMate/ExamWRITER for use on Windows 10. Click the OfficeMate or ExamWRITER button below to launch the programs. Serial RS-232 cable. DYMO Label Printer Not Printing Labels in OfficeMate. Turn off UAC on all of your computers, including the new server. 0707, option 1 - Eyefinity Website Services. Dec 30, 2022. WebView2 is Microsoft’s latest framework and is based on the Microsoft Edge web browser. 0 or below) or C:ProgramDataEyefinityOfficeMateSettings (version 15. OfficeMate Videos ExamWRITER Videos ExamWRITER Choosing ExamWRITER to record and store your electronic medical records (EMRs) is the first step in creating a fully automated medical practice. tab. "Run as administrator" should not be used as a workaround for the issues noted above or to circumvent Windows permissions. This page is intended to walk you through the following situations: Upgrading OfficeMate/ExamWRITER from version 12 to version 15 on your existing server and workstations. Refer to the System Requirements page for a list of supported operating systems. The setup process for the Eyefinity Equipment Interface was greatly improved and simplified in ExamWRITER 14. ExamWRITER. ; Select the desired Diagnosis code, and any other desired list criteria (Age range, Date range, Medication List, Medication Allergies,. The Choice is Yours. Home; Choose Product Here. Those appointments automatically sync to your schedule in Eyefinity Practice Management, giving you the ability to organically grow your practice without extending operating hours or increasing staff resources. exe and select Properties. The following sections explain the system terminology, describe the minimum software, hardware, and network specifications, and illustrate the implementation methods required by. com or call us at 877. OfficeMate/ExamWRITER System Requirements. 4578 Release Notes. The OfficeMate server must be updated prior to the workstations. 2. Click Run All. For a list of our current hardware specifications (including label printers), refer to the OfficeMate/ExamWRITER System Requirements documentation. Procedure Codes Not Transferring to Fee Slips in OfficeMate/ExamWRITER 12. Click Run. 0 on Windows 10 Pro Edition and Enterprise Edition. RESOLUTION: OfficeMate version 8. Background: Microsoft always urges all Windows users to upgrade to their latest operating system. 4578 Release Notes. 0. Using a Dymo LabelWriter 450 or 550 with OfficeMate. 23 and earlier prior to April 1, 2014. 1 or earlier. Migrating to a New OfficeMate Server. (361) 572-8999. To download and use the Close Open Charges Utility, ensure that you are using a version of OfficeMate between versions 9. On your new server, install the same version of OfficeMate/ExamWRITER that is on your current server. An item for the Merit-Based Incentive Payment System 2022 regulatory reporting has been added to the OfficeMate Administration and ExamWRITER Reports menus with required submenus. To modify an existing Provider or. Follow the prompts to install the update. Insurance Claim Rejection Notice for Loop 2000B, Segment SBR09 in OfficeMate (Version 8 and below). On your OfficeMate server, open an Internet browser (Google Chrome or Mozilla Firefox) and. Thinking of Making the Move to Windows 11? Make a Plan FirstOfficeMate/ExamWRITER. Released April 20, 2022, for General Availability. Prior to using the new VSP interface, it is imperative that you upgrade to the latest version of OfficeMate (15. From the ExamWRITER Control Center, look up a patient (enter patient name and click F2 Find). 4211 Release Notes. Fill out the form below to get started. Select the Database from the Available Databases list. See Upgrading OfficeMate/ExamWRITER for Existing Users. O ur data center is fully HIPAA, SSAE-16, and PCI compliant to ensure your patient data is secure. If you are using the Synemed EyeScape ExamWRITER equipment interface on Windows 64-bit workstations, install the Synemed EyeScape software in the C:Program Files folder, NOT the C:Program Files (x86) folder. 3. To modify or add referring doctors. Updating to the Current Release/Version of OfficeMate/ExamWRITER. Before scanning your signature, familiarize yourself with the signature image requirements:You can reach the Eyefinity Customer Care team by phone, Monday to Friday, from 6:00am–5:00pm (PST), by filling out our contact us form, or by visiting one of our support communities. By default, UAC is set to notify users every time an application tries to make changes to the PC, but that can cause problems for programs like OfficeMate/ExamWRITER. Details for the selected patient records appear below the list. When you set the new. DESCRIPTION: How to generate a Report in OfficeMate that shows how many times a certain / specific CPT code has been billed. Patients can also manage their pharmacies. RESOLUTION: OfficeMate Version 9 or Above Notes: If the payment amount needs to be reduced and the entire payment has already been applied, the. 2): Ensure that OfficeMate, ExamWRITER, and OfficeMate Administration are closed on all other workstations. Number of Views 38. This is a test environment that can be used for testing and training without. Click to open the Utilities folder. Department of Health and Human Services. OR. As security, regulatory, and technology standards have evolved, we’ve maintained OfficeMate and ExamWRITER’s compliance, while expanding into new practice technology. 0707, option 1 - Eyefinity Website Services. 3. Follow the link below to download the installer and review the installation instructions. Click Continue. 23 through v11. Open the patient's Demographic. CONTACT US. ; On your current server and workstations, disable sharing or disconnect the shared DATA. DESCRIPTION: How to change the Exam Default View and Exam Finalization Defaults to customize the information/text that displays and prints on Exams in ExamWRITER. If you are running out of disk space on your computer or server, consider moving your databases. Note: If you are not running OfficeMate v10. The new codes will be available for services rendered on or after October 1, 2020. 0 and 12, and follow the instructions below: Close OfficeMate and ExamWRITER on all of your computers. assess and mgmt service l; 99447: Interprof. For providers who administer COVID vaccines, the following CPT codes were added to OfficeMate/ExamWRITER to cover the new vaccine from Novavax: OfficeMate. Installing and Upgrading This section describes how to install OfficeMate/ExamWRITER. EPM - Where can Training for Eyefinity Practice. When the EW Preferences window. exe on your server. Open the Windows Task Manager. 0 and used the Updated ExamWRITER Templates Utility to import some or all of the 47 available new templates, you may experience the following issue: If you are using a template that has a 92015 procedure code recorded in it to create an exam and you attempt to post the charges from the exam on a. Click Run All. This section tells you how to work with. When it comes to where and how you want to learn, Eyefinity Learning is all about options. If you are using a 15-inch monitor and your screen resolution is set to less than 1280 x 1024, you will not be able to see everything OfficeMate and ExamWRITER need to display. for Existing Users. Complete information on changing the Posting Date in OfficeMate can be found in the OfficeMate/ExamWRITER online help. ExamWRITER (version 10. To manually change from 4010A ANSI format to 5010A ANSI format in OfficeMate (v10. Printed documentation is available in the OfficeMate/ExamWRITER Online Help system which can be accessed via the Help menu within OfficeMate, ExamWRITER, or OfficeMate Administration. Click to open the Utilities folder. You can only draw using a touchscreen on the iPad app. The Maintenance & Support is a mandatory agreement all clients must maintain each year through the payment of an annual fee for each software product licensed from Eyefinity. PASSWORD = demo . ExamWRITER User's Guide - OfficeMate Software Solutions. Click Maintain to verify that. Test to see if there is a Windows permission issue for the Windows users reporting the slowness by setting all of the following OfficeMate/ExamWRITER executable files to "Run as administrator" on the. Updating to the Current Release/Version of OfficeMate/ExamWRITER. Conquering the Digital Age To ensure your practice has what you need, we created Eyefinity Practice Management and Eyefinity EHR. Resolution: . Released December 19, 2022, for General Availability. 24 provides critical updates to the CMS 1500 form and ANSI claims. This information applies only to versions 9. ExamWRITER Getting Started Guide v CONTENTS 1 Installing & Activating ExamWRITER. Ensure that you are logged into the network as a user with full local administrative access rights. Files Needed to Set Up the NIDEK NAVIS-EX ExamWRITER Equipment Interface; Populating the Taxonomy Code with the ZZ Qualifier on CMS 1500 Paper Forms in OfficeMate Version 8. In Eyefinity Practice Management, colors can be assigned for specific Services so that when an appointment is scheduled for the specific service, the appointment will appear in the Scheduler with the color assigned. In the ExamWRITER standalone main window, click Tools and select Preferences. NOTE: With OfficeMate/ExamWRITER version 11. You shouldn't have. Cloud based Officemate. Double-click the OfficeMate or ExamWRITER icon on one of your computer’s desktops. Patients are added to the Quick List each time you open their exams, when their appointments are scheduled on the current day, or when you modify their information in the Patient Information Center or Patient Demographics window on the. Product ExamWriter Details Follow the instructions below to correctly set up your Marco RT-6100 interface to use with ExamWRITER: If you are using the Marco. Review each help topic within the Using Equipment Interfaces section of the OfficeMate/ExamWRITER online. 3. Topics include the following: Overview of Regulatory Updates. On each workstation, copy the OfficeMate_Suite. Equipment Integration Fixes. 2. To learn more about how to use the new features or about what has changed since earlier releases, see the Previous Release Notes. I’ve trained many EHR Software systems such as: MHS GENESIS (Cerner), OFFICEMATE/EXAMWRITER, NextGen, OPTIX, EYEFINITY PRACTICE MANAGEMENT/EEHR (based on EMA), COMPULINK, VISIONWEB, Modernizing. In other cases, only the description associated with the code changed: Retired code 99201, “Brief office visit. . 25 (skipping 8. RESOLUTION: Open OfficeMate Administration and click Setup (upper left), select ExamWRITER, then select Preferences. 24 on all computers running OfficeMate/ExamWRITER 8. Enter each of the four internet addresses into the field that says "Address of website", one at a time, and click the Allow button to add each address to Firefox Exceptions. Click Save/Exit to save. 2. For complete instructions, go to Upgrading OfficeMate/ExamWRITER for Existing Users. Click the OfficeMate or ExamWRITER button below to launch the programs. Complete steps 7-9 for each product or service type you want to delete. To force close OfficeMate via the Windows Task Manager: 1. Turn off UAC on all of your computers, including the new server. EPM - Where can Training for Eyefinity Practice. Reinstall OfficeMate (workstation only) on this computer. We are very excited to welcome you to this informative event. Refer to the following topics to learn how to update ICD-10. Prior to using the new VSP interface, it is imperative that you upgrade to the latest version of OfficeMate (15. ; To download the latest version of otto (One Touch To Optical), tap the App Store icon on your iPad's home screen, tap Updates, and if otto is listed among the Available Updates, tap Update. 4033 or greater), and you must set or verify certain settings in OfficeMate Administration. Patients are able to update their personal contact information, including home address, email and phone numbers. ExamWRITER. After installation, click Launch. Click the Security tab/option, then click Exceptions (in the General section). Install the OfficeMate_Server. After reinstalling and making the changes above, try logging into. Click File and select New Schedule Exception or right-click on the time-slot on the. If needed, change the Eye Diagram (bottom-right). The following sections explain the system terminology, describe the minimum software, hardware, and network specifications, and illustrate the implementation methods required by OfficeMate/ExamWRITER: Follow the instructions below to correctly set up your Marco RT-6100 interface to use with ExamWRITER: If you are using the Marco Connect software and the Marco RT-5100, add the Marco RT-5100 device and manufacturer on the Eyefinity Equipment Interface Setup window and proceed with your setup. Back up the OfficeMate database and AuditLog database on the current. To learn more about how to use the new features or about what has changed since earlier releases, see the Previous Release Notes. Updating to the Current Release/Version of OfficeMate/ExamWRITER. This certification does not represent an endorsement by the U. . Enter the insurance carrier information/details as needed. In addition, if the System (Enhanced) option is. You cannot enter an insurance EOB with a negative total amount in OfficeMate; however, you can add the negative EOB in OfficeMate to show that the insurance carrier was reimbursed for an overpayment. 24. Workflow efficiency is critical to a successful, growing practice. Click the New button (bottom, center of Business Names window). This page describes how to install OfficeMate/ExamWRITER for users who have never before used OfficeMate/ExamWRITER in their practices. VISUPAC software must be installed on the same computers as ExamWRITER. HomeMoving Your OfficeMate Database From One Server to Another Server; Updating to the Current Release/Version of OfficeMate/ExamWRITER. For instructions on downloading and using the latest OM Matrix Gateway program that works with. . Click the Compatibility tab; if desired, click Change settings for all users, select the Run this program as an administrator check box, and click OK. 3. 0. Mapping network drives allows each computer in your networked environment to access the server or computer where your OfficeMate/ExamWRITER data files are stored. For information about what was changed in earlier releases, see the Previous Release Notes. Get Private Training for your practice with an Eyefinity Solutions Educator. DESCRIPTION: How to create an Rx order in OfficeMate. Earlier versions of OfficeMate/ExamWRITER are not supported on Windows 10. Images saved will displayed as a separate page at the end of the visit note output. This topic provides general instructions for setting up equipment with the Eyefinity Equipment Interface. Enter the name of a product in the Product Name field, or select a Manufacturer, and then click F2. This information applies only to versions 9. ini file updated, navigate to the Start menu and click (All) Programs and then select OfficeMate Software Solutions.